The practices and policies of consumer-facing companies, from invasive marketing to the protection of customer information, are under constant scrutiny, as are issues relating to deceptive or unfair advertising.
Complainants are often consumers who claim that their rights were violated while the Opposite Parties are mainly the companies fighting consumer complaints.
We primarily advise consumers/businesses/companies in matters governed by the Consumer Protection Act, 1986 as amended up to date and other agencies protecting consumer rights.
